Why Us


“I have bought and sold many houses in my life, but I have never received such prompt, personal and efficient service. It has been a joy to deal with you all and so nice that it has all been conducted on a personal level.”

“Most estate agents leave people wondering what they got for the fees that they have paid. Not so with Sarah from Croft Residential. From start to finish, she was professional, efficient, honest and straight talking. She put in the extra hours to get my property effectively marketed and kept me regularly informed. Can’t fault her and would recommend her to anyone looking for an agent.”

Michael Hammill FRICS

“Buying with Croft Residential has been really straight forward Sarah always made herself available to us to answer and questions and helped us throughout. I’d really recommend!”

“We have to say that Amy has been outstanding in this; her interest, enthusiasm and excellent communication have really made the difference and helped the process run smoothly. This will be our seventh house move and has been the least stressful of all, primarily because of Amy’s input. She’s worth her weight in gold! “

“We were very impressed with the professional service and communications from all at Croft Residential. During our purchase we dealt mainly with Sarah and occasionally Amy. Nothing was too much trouble and they went over and beyond expectations for us. Any responses to queries were always immediate, by return. Purchasing a property is always a stressful process at some point, but any issues were resolved as soon as they physically could be.
We were kept in the loop at all times.
Top notch, first class all round. Would highly recommend them to anyone buying or selling. Thank you!

J. Moorhouse

“I bought my home through Croft . They could not have been more helpful. Toby was hands on and when things hit a hiccup he sorted everything out and kept the transaction on track. I would not hesitate to recommend Croft .”

“Thanks so much for all your help Sarah. You and Amy have been fabulous. Will send you some photos when it’s all done 🤗”

“Seriously Toby, Sarah is a class act! Team Croft are a class act!”

Mr Pepper

“Dear Toby, Amy and Sarah,
Thank you again for all your assistance during the sale of Cherry House.
Having now experienced Croft Residential in the purchase of our new home and the sale of Cherry House we can say that you are the most professional and capable team that we have had the pleasure of dealing with. You are truly unique in the industry .
Your attention to detail and “no problem” attitude to all aspects of the sale and purchase process greatly exceeded our expectations and made us quite relaxed being in your hands.
We would not hesitate to recommend you to anyone as the best in class in the sale and purchase of a property.

Neil and Aly

“The unique service which was totally tailored to our needs was a breath of fresh air from the very start. Nothing was too much trouble. Without doubt I would use the services of Croft again and would most certainly recommend them”

“I can honestly say, if you want an agent who really looks after the sale of your property from start to finish, you should choose Croft Residential. They offer a private client service rather than a mass market service that some other agents provide after offering the world.”

Sarah and Simon

“I think that it is also important to let you know that Amy did an excellent job in supervising the viewing. She was knowledgeable, enthusiastic and engaged throughout the time of our visit. I have been to many viewings where the person showing us round seemed distracted, disinterested and lacked knowledge about the property. She should be commended for her welcoming, knowledgeable approach and I have told her this during our earlier phone conversation.”

“Toby and the team at Croft Residential worked extremely hard both in securing our new property and selling our old home. They were always very professional and a pleasure to deal with. We would not hesitate to recommend Toby and his team.”

Guy and Kate

“Croft Residential: Far and away the best estate agents I’ve ever worked with. Special shout out to Amy Baker. Genuine, professional, effective, knowledgeable, kept us informed throughout. Thank you so much.”

Mr and Mrs Boulton

“We bought our last home through Toby and his team ten years ago, so when it came to this move it was an easy choice, and the only choice, to pick up the phone to him again. Not only did he find our perfect home for us, but he handled everything for our sale, making everything so smooth and simple. Toby, Sarah and Amy are amazing, nothing is too much trouble and their service is so personal and special. We think this might be our forever home, but if not we know who we will be picking the phone up to!! Thank you for everything.”

Heidi and Tim

“Toby and team Croft – Can I just say what a fantastic estate agent you are! We do appreciate how you handled the sale but how you went the extra mile (several hundred) helping us with the various hitches that arose along the way. I’m absolutely sure no other agent would have helped in the manner you have done. We really appreciate all you’ve done and how you’ve kept everything calm and sensible. Thank you very much.”

Mrs Cowan

“We had a fantastic experience buying and selling our properties with Croft Residential. From the very outset Toby, Sarah and Amy were an absolute pleasure to deal with. They took the time to get to know us which made the whole experience so much more enjoyable. They were incredibly responsive as a team, their communication was excellent throughout, and in short, they made what typically can be a rather stressful process, absolutely straightforward and seamless. We would highly recommend Croft Residential to anyone looking for an agent to buy or sell their property.”

Mr and Mrs McAllaster


Get in touch with Croft

Tel: 01904 238 222

Email: toby@croftresidential.co.uk

Address:  Pavilion 2000 Amy Johnson Way York North Yorkshire YO30 4XT

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