Croft Residential are delighted to be a part of this exciting project, The Old Hotel.  The Old Hotel will see the redevelopment of nine luxury apartments sitting on the south west corner of Clifton Green. With views out over the green and great accessibility to amenities on its doorstep and the delights of York City centre only a short walk away, the development offers a little bit for everyone. All the building has been renovated including a new electrical system and a water system to avoid damages in the future, in case you need help check for a plumber near me and get the best service at a good price !

There is a selection of local amenities from shops, cafes, butchers and pubs which are all just a short walk away. The walk to the city centre and all that it has to offer is a little further but can be enjoyed either by the river or down the historic street of Bootham. There are two highly regarded private schools in the vicinity, St Peters School and Bootham School.

The lifeline to any hotel is its people, the staff, the employees; these people can make or break the business. As a hospitality consultant, my #1 advice is to start with a well-trained and engaged staff.

Train and coach your staff members to ensure that they are delivering the highest hotel experience to all guests. Teach them how to go above and beyond their set job description by engaging, surprising and delighting. Emphasize how personalized service can really make guests’ stay memorable and how rewarding it can be for the entire hotel.

It would certainly be a shame to have a newly renovated hotel, if the service was not up to par.

For further information call us on 01904 238 222.